Richard A.
2 Contributions
Great products offered at reasonable…
Great products offered at reasonable prices with fast delivery times
Customer service
Customer service. Crap.
Try to say you didn't purchase from them when you have emails and proof of payments. Pram is crap. Cheap. Left me without a pram daughter is on Chemo so I solely rely on a pram for her to sit in whilst having her treatment. Useless never again after spending hundreds on different items will I use them again. I have a oema worth £160 sat there unusable. GREAT NOT.
UPDATED... Had you of read the whole thread prior to me ringing this morning another colleague told me the below "Hi Courtney, LTN38LPM is not a online4baby order number, ours all begin ORD. I think maybe this was purchased with another retailer?" I provided numerous evidence of buying this from you along with other orders over the past year and a bit. I provided the name it was under Twice this was ignored and told there was no order. I provided screenshots of proof and reference numbers. I then had to call and with in a minute another gentleman had found the order how hard was that ey? Beyond furious now. 3 times 2 on social media I have been called and made out to be a liar. One thing I would never do in my job... I also do this job for a living. This has jus totally topped everything else now. My review is in actual fact truth. And does warrant staying put. I have a 14 month old baby on chemo and I am without a pram.
Great value for money
Great value for money. I have ordered twice from O4B, first was a travel system before my baby was born, the second was a car seat now she's 11 months and outgrown her newborn carseat. The travel system came with so many extra items that were really good quality and made what was already a bargain and absolute steal! We just received the new carseat, which was also in great condition and arrived much earlier than expected. Excellent company to deal with, will definitely use them again.
My query was answered very quickly and…
My query was answered very quickly and professionally
Scott Kuhn
4 Contributions
I really need it some answers about one…
I really need it some answers about one of the bundles.Lady called Jody was amazing very helpful and her replay was very quick.
Thank you so much Jody
Superb items for babies !!
I am very much satisfied with my purchase from here. I've ordered for one Deluxe Baby Bedside Bassinet Star Kids' Grey in color - Wooden. They delivered it next day of my order, best quality of products at a reasonable prices, recommended to all for any kinds of baby products.
Excellent shop for baby items !
I've ordered yesterday one Aura Cot and Change Table package in White from here, it delivered so safely to my door today. It's exactly what I've seen in picture expecting to get. Impressive service, recommend to all.
Fernandez515
3 Contributions
Seta was extremely helpful guiding me…
Seta was extremely helpful guiding me through the returns process and making sure I got it right
Julia Hunt
5 Contributions
Very helpful and quick customer service.
Very helpful and quick customer service.
Deborah594
2 Contributions
I didn't put delivery address on the…
I didn't put delivery address on the order. Within the hour of me paying I had an advisor on the phone so they could send my item out the next day.
Jody was very helpful and responded…
Jody was very helpful and responded quickly to my queries! Quick dispatch time too! Thank you
I bought a new car seat for my grandson…
I bought a new car seat for my grandson to use in my car when I pick him up from nursery. Used for the first time today and he loves it. Good quality item and easy super speedy service. I would use this seller again.
Rachel Miles
3 Contributions
Recommended Seller
Great response time and helped sort the problem within minutes. Fantastic service.
Isabelle499
1 Contribution
It's always a pleasure dealing with Cherry on the online chat…
It's always a pleasure dealing with online4 baby.Great products and wonderful customer service.I have been using them from 2019
Caroline583
3 Contributions
Fast reply
Fast reply, very clear and was polite and very helpful… thanks Jody!